Terms and Conditions of Sale

Terms and Conditions of Sale

  1. Website owner


    VAT: ESB87560306

    Registered office: C/Pensamiento, nº27

    Postal code: 28039

    Location: Madrid

    Province: Madrid

    Tlf: 910 780 980


  2. Object of the conditions The purpose of these Conditions is to regulate access to and the acquisition of products provided by Luxenter SL (from now on THE COMPANY) to the User through its Web page, constituting the legal framework that develops the contractual relationship. Users expressly accept full and unreserved adherence to these stipulations, in the version published by THE COMPANY at the time the User contracts the product and/or content in which he/she is interested. Therefore, the User agrees to read carefully the contract conditions, each time he proceeds to contract any product, since they may have been subject to change since the last time he accessed. By accepting these General Contracting Conditions, the User declares Who is a person with the capacity to hire. That you have read and accept these general contracting conditions. The User will always and in any case, prior to the start of the procedure for contracting products, have access to the conditions of the contract, which may be stored and/or reproduced on a durable medium.
  3. Prices The applicable prices are those shown on the WEBSITE at the time the customer places his order. The price of the products that appear on the WEBSITE includes the Value Added Tax. The price of the products already includes the corresponding Value Added Tax (VAT) according to the product. The prices and tariffs applicable to the contracting by the user of the services, will be those that appear in the online shop owned by THE COMPANY at the time when the user accesses the specific service, and proceed to initiate the contracting process. LUXENTER reserves the right to modify the prices of the products, when it considers it convenient and making it visible on this Web page. LUXENTER complies properly with the General Data Protection Regulations (RGPD), the "Information Society Services and Electronic Commerce Law" (LSSI-CE), the "Retail Trade Regulation Law for Distance Sales", and the "VAT Law applied to Electronic Commerce".
  4. Terms and conditions of sale Prices and texts published on www.luxenter.com are subject to change without notice, including technical specifications. It is the customer's obligation to check the goods delivered to him. In case the client requests an exchange due to product defect at the time of delivery, LUXENTER will proceed to collect the product through the courier and will exchange it for another one in perfect condition, or will refund the corresponding amount. Likewise, LUXENTER will assume the shipping cost of the new product. LUXENTER is not responsible under any circumstances for damages caused by the misuse of the goods. The user accepts the present General Sales Conditions, which will remain perfectly accessible from this web page. Offers and promotions will be valid for the duration specified in each case. If the stock is exhausted before the end of the offer, a product of equivalent quality and price may be supplied, in agreement with the user. The user may consult the description and essential characteristics of each article in their corresponding product sheets.
  5. Rights and obligations of the parties Obligations of THE COMPANY THE COMPANY, undertakes to comply with the following contractual obligations arising from the commercial relationship with the User as a result of contracting the services by the same: To provide the service requested by the user in accordance with the terms of the contract, without breaching good contractual faith. To expressly inform the User of the existence of these conditions prior to the start of the contractual procedure. To inform the User prior to contracting and in a concrete, clear, precise and unequivocal manner, of the specific characteristics of the services requested, such as the price of the same and the taxes applicable to them. Make available to the User a copy of the text of the general conditions. User obligations For his part, the User agrees to: To carry out full compliance with the provisions of these conditions for the services provided by THE COMPANY. To complete the registration forms prior to the start of the contracting procedure with true and current information. Provide, in a correct way, the bank details requested by THE COMPANY Pay the price of the products purchased, without the filing of a claim exempting you from this obligation. User Rights All the information provided to the client will be binding for the offerer in the terms established by the legislation in force. Every user has the right to have the goods that he acquires be of the category and legal requirements contracted or of that quality that is directly proportional to the category of the establishment.
  6. Terms of use The User undertakes and guarantees to use the website in accordance with the provisions established in the general contracting conditions, the provisions of applicable regulations, as well as those relating to morality and good customs. By accepting these provisions, the user undertakes to use this website and the products made available on it in the manner and form established therein. The user is obliged not to use this website and its products for illicit purposes and/or contrary to the purposes established in this legal notice, which could be detrimental to the rights and/or interests of third parties or which could in any way damage this website or impede its correct functioning or the products offered on it or in the future. Similarly, the User shall refrain from obtaining the contents provided on the website by illicit or fraudulent means, or by stealing or plagiarizing them, in accordance with the provisions of the Criminal Code and applicable regulations. THE COMPANY reserves the right not to grant access to the website, without prior notice, to any User who contravenes the provisions of these general terms and conditions. For his part, the User, agrees not to make illegal use of the contents of the website, or that could be detrimental to THE COMPANY, Therefore, the User will refrain from modifying, copying, distributing, publishing, assigning and/or selling any information or appearance concerning the website owned by THE COMPANY.
  7. Safe environment THE COMPANY, through the website, uses state-of-the-art technology to guarantee the protection of information. Likewise, THE COMPANY guarantees that the contracting of the products is carried out in a safe environment.
  8. Period of validity of these conditions The User expressly exonerates THE COMPANY from any responsibility for direct or indirect damages derived from possible errors on the website, as well as for any interruption, suspension, delay or anomaly in access to the website. THE COMPANY undertakes to take the utmost care to preserve the website from any viruses, Trojans and other elements that could harm or damage the User's or third parties' computer system. In any case, the User exonerates THE COMPANY from any responsibility for direct or indirect damage caused by the possible existence of such harmful or malicious elements.
  9. Period of validity of these conditions The period of validity of these conditions will be the time that they remain published on the website and will apply to the services purchased at the time that these conditions are available. In any case, THE COMPANY reserves the right to modify them unilaterally, without this affecting the services contracted by users prior to the modification, except in those cases where the user has changed or modified the service contracted, in which case the conditions in force at the time of the change and/or modification will apply.
  10. Nullity and Ineffectiveness of Clauses If any clause included in these conditions were to be declared totally or partially null and void, such nullity would affect only that provision or the part of it that is null and void, with the rest of the conditions remaining in force.
  11. Fueros Any litigious question concerning the services provided shall be resolved through the consumer arbitration courts, mediators or similar courts to which the Company is affiliated at the time of the dispute, as well as the corresponding courts and tribunals in accordance with Spanish legislation.