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Club Luxenter


Through the portal, and in points of sale of Luxenter Spain (Own stores and franchises), LUXENTER SHOPS, S.L. (from now on, LUXENTER) provides access to its customers and visitors to the "Club Luxenter" Loyalty Program, within which they can enjoy several advantages. Users who are interested, can register as members of the program and consult all this information (from now on, "the User" and / or "Users"). Registration will be free and will be made under the following premises (from now on, "the Terms and Conditions").

The User can unsubscribe at any time of the program "Club Luxenter" by sending an email to: She/he will not have any type of penalty for unsubscribing.

The LUXENTER points of sale in Spain referred to throughout these Terms and Conditions include all Luxenter stores inside the Iberian Peninsula, the Canary Islands and the Balearic Islands, and the following centers El Corte Inglés:

- Luxenter El Corte Inglés Castellana Madrid. Avda. Raimundo Fernández Villaverde, 79

- Luxenter El Corte Inglés Goya Madrid. C/ Goya, 76 - Luxenter El Corte Inglés Preciados Madrid. C/ Preciados, 3

- Luxenter El Corte Inglés San José de Valderas Madrid. Crta. Extremadura 12.500

- Luxenter El Corte Inglés Bilbao. C/ Gran Vía, 7-9

- Luxenter El Corte Inglés Zaragoza. Paseo de Sagasta, 3

- Luxenter El Corte Inglés Valladolid. Paseo de Zorrilla, 130

- Luxenter El Corte Inglés Sevilla. C/ Luis Montoto, 122-128

- Luxenter El Corte Inglés Sevilla. Pza. del Duque de la Victoria, 8

- Luxenter El Corte Inglés Murcia. Avda. Libertad, 1

- Luxenter El Corte Inglés Valencia. C/ Pintor Sorolla, 26

Excluded from the Terms and Conditions are the Luxenter outlet, the multi-brand stores in which Luxenter brand is sold, and the El Corte Inglés centers that are not mentioned in the previous paragraph.

LUXENTER reserves the right to modify, suspend or cancel the program "Club Luxenter" at any time, as well as the Terms and Conditions and/or any of the advantages attached to membership, informing the User by email and/or by any other form of contact that the User has provided. Notwithstanding the foregoing, the latest version of these Terms and Conditions may be consulted at In case of force majeure, the "Club Luxenter" program may be suspended or canceled without prior notice to the User. The modification or cancellation of the program "Club Luxenter" will not give right to indemnification any in favor of the User. Due to the nature of the program "Club Luxenter", the holder must take into account that the advantages that are published at any time will be those that govern.

 LUXENTER reserves the right to withdraw from the "Club Luxenter" Program to the User, without prior notice, as well as to cancel the associated advantages or benefits, in the event that it breaches the requirements of these Terms and Conditions or that makes use In bad faith or fraudulent of the same. LUXENTER can not guarantee the availability and continuous operation of the "Club Luxenter" program, specifically when there is a technical malfunction of computer systems, servers, computer equipment, Internet malfunction, data destruction by hacking or error, or any other type of technical problem that may occur. Whenever reasonably possible, LUXENTER will notify the User of any interruptions in the "Club Luxenter" program. LUXENTER shall not be liable for damages of any kind that may occur as a result of the lack of availability or continuity of operation of the "Club Luxenter" program.


Access to the "Club Luxenter" program is subjected to the acceptance by the Users of these Terms and Conditions and the Privacy Policy. By accepting these Terms and Conditions, the User declares to be of legal age and have sufficient legal capacity to be bound by them. It is not possible to register in the program "Club Luxenter" entities or legal entities. LUXENTER reserves the right to check at any time the age of the Users who register for the program "Club Luxenter" through a reliable medium that proves that the User has the minimum age required. The User accepts, expressly and without exception, that the access to the "Club Luxenter" Program and the use of its services and the contents of said services, takes place under its unique and exclusive responsibility.


The User may register as a member of the "Club Luxenter" Program at any time through the website as well as attending any o LUXENTER Shops defined in these Terms and Conditions.

It is the responsibility of the User to read these Terms and Conditions of use of the "Club Luxenter" Program.

The registered user must make due diligence to prevent access and / or use of the "Club Luxenter" Program by third parties that access or use in their name the codes or identification codes.

LUXENTER reserves the right to check at any time the identity of the Users who subscribe for any circumstance related to the "Club Luxenter" program.

A) Online registration

The User can register in the program "Club Luxenter" through the web page, by completing the form designated for registration, and the acceptance of the Terms and Conditions and the Policy of Use and Privacy.

The registration will allow you to create a user (e-mail) and a password, chosen by the User himself, that will allow him to access in the next occasions.

In the case that the User is already registered in the online store or in some physical store, will have to make a new registration in or in the stores previously mentioned.

Once you have registered online, the User will have access to your personal information on this new platform.

B) Store registration

The User can register in LUXENTER Stores providing the data required by the personnel, and accepting the present Terms and Conditions of the Program "Club Luxenter".

For identification in any of the LUXENTER Stores, once the User has already registered, you will be asked for the following information: name, surname and phone or email or DNI, not requiring a user and password. In order to identify the User in the LUXENTER Stores, the personnel may request any identification document that they consider necessary, in order to prove his identity.

The User that is registered in physical LUXENTER Stores, will receive a confirmation email with his user and password so that he can enter directly to and access the information of his user. In any case, it will be the responsibility of the Registered User to use the "Club Luxenter" Program and the custody of the access codes or identification codes, and shall refrain from using them for purposes that are illegal or contrary to the provisions of these Terms and Conditions And the Terms of Use of the Web.

The User who signs up in physical LUXENTER Stores, will receive a confirmation email with his user and password so that he can enter directly to and have access to all his user information. In any case, it will be the responsibility of the Registered User to use the "Club Luxenter" Program and the custody of the access codes or identification codes, and shall refrain from using them for purposes that are illegal or contrary to the provisions of these ‘Terms and Conditions’ and the ‘Terms of Use’ of the Web.


LUXENTER guarantees the full and complete compliance with the obligations established by Organic Law 15/1999 on the Protection of Personal Data, as well as those established in Royal Decree 1720/2007 of 21 December, which approves the Regulation of Development of Organic Law 15/1999, of December 13, on the protection of personal data, as well as other development regulations.

The User will send his personal data through the registration form to the program "Club Luxenter", being essential to be able to carry out such subscription and participation in the promotions and advantages existing at any time, the acceptance of the privacy conditions that are included in this form. Such data will be incorporated into a file owned by LUXENTER SHOPS, S.L.

The data provided by the User in the registry, as well as other data collected through purchases and / or transactions carried out by the User, may be used in order to perform segmentation actions on the preferences and tastes of the Users And, in the event that the User agrees to accept the terms and conditions, to offer products and services adjusted to the preferences shown. By completing the registration form, Club Luxenter Program Users state that they have read and accept the Program Terms and Conditions and the Privacy Policy of LUXENTER SHOPS S.L. You can consult these conditions by accessing our website:

In any case, the User of the Program "Club Luxenter" can exercise at any time the rights of access, rectification, cancellation and opposition through an email to, or a postal mail to the following address: LUXENTER SHOPS SL Calle Márquez de Viana 7, 28039 Madrid - Customer Service, including your name, surnames and duly accrediting your identity, as well as informing the details of the request. LUXENTER is not responsible for the veracity of the data provided through the web as well as the postage of the shipment.

Registration forms are not intended to be filled by minors. LUXENTER is not responsible for cases in which minors have sent personal data to you through this website. Whoever has or exercises parental authority and / or is the legal guardian of the minor, may exercise the right of access, rectification, cancellation and opposition of the data, sending a written and signed request including name, surname and ID with precise instructions to the Effect to the address mentioned in the previous paragraph.

The data of the Users that register in LUXENTER points of sale located in establishments El Corte Inglés and that they expressly consent to this by checking the box enabled for that purpose, will be assigned to Financiera El Corte Inglés, EFC, S.A. whose address is located at Calle Hermosilla, 112, 28009 Madrid, as well as companies of the El Corte Inglés Group, whose updated composition and activity are detailed on the website The purpose of this assignment will be the realization of market studies, as well as, in case the User has expressly accepted by ticking the box "I wish to receive commercial communications", to develop commercial actions, whether general or adapted to their personal characteristics, on travel, insurance, financial products and retail sales of goods and services. The User may exercise the rights of access, rectification, opposition and cancellation by contacting El Corte Inglés, S.A. Ref .: LOPD, calle Hermosilla, 112. 28009-Madrid, in the terms legally envisaged.


The advantages of the Registered Users of the "Club Luxenter" Program are as follows. In order to enjoy them, the User must always identify himself as a member of the "Club Luxenter" Program under the conditions of section 3.

1.1 My Jewels

The "My Jewels" section is available through access to "Club Luxenter" at or through the store staff. It is a space that will collect the information that is detailed below, on the LUXENTER brand products purchased in Spain, in the LUXENTER physical stores that have the "Club Luxenter" program as defined in the first section of the present Terms and Conditions. If the purchase is made in a physical store, the products will be incorporated into the "My Jewels" section of the User provided that the user identifies himself as a member of the "Club Luxenter" Program prior to formalizing the purchase.

The information contained in the section "My Jewels" about the products selected by the User, will be the following: product name, product photo (if not available will be displayed a generic), PVP at the time of purchase, date of purchase.

Only those products purchased since the date of subscription to the "Club Luxenter" Program will be included in the "My Jewels" section, since it is not possible to include the products purchased prior to such subscription. In order for the products to be included in the "My Jewels" section, the User must request it at the time of purchase. When the User makes a return of a product, it will disappear from "My jewels".

The inclusion of a product in "My jewels", does not equal or replace the warranty certificate in any way.

1.2 Gift Vouchers

Registered users of the "Club Luxenter" program will receive LUXENTER exclusive gift checks as a welcome for members at different times when the company considers it (only for physical store registrations) birthday and anniversary of registration among others. Here users can view and download the checks they have to date. These checks will consist of a 10% discount for upcoming physical store purchases. These checks can be redeemed at LUXENTER stores mentioned in section 1. They can only be used by the owner. It will not give right to return nor is it exchangeable for cash. They must be used before the expiration date printed on the check. It is not mandatory to present this printed check, it can be taught on the mobile phone or you can simply access the information through the data of the partner. These checks are not combinable, nor compatible with other promotions.

LUXENTER reserves the right to modify the reasons, the exchange mode and the percentage discount.

1.3 Exclusive Contest

Users registered in the "Club Luxenter" Program may participate in contests or drawings that regularly appear on the website, which will be exclusive to the "Club Luxenter" Members, being eligible for prizes under the conditions that are explained in each case In the bases of said contest or draw.

The User may participate in the contests and draws through the "Exclusive Contests" section of the web page of The conditions of participation, mechanics of the different contests or drawings, prizes and other conditions, will be established in the bases of the same ones.

1.4 News & Trends

Users registered in the "Club Luxenter" program will have right to exclusive fashion content, registering in the "Newsletter" section on the web site to receive updates of the contents. If the user wants to unsubscribe it could do it here in this section. 1.5 Extending Warranty The users of the "Club Luxenter" Program will have an additional one-year commercial guarantee on LUXENTER jewelery products purchased after the Program date of subscription, so that they will have a total of 3 years of guarantee. For this you have to make the request directly within the in the section "Extension of Guarantee" and following the steps.

1.6. Birthday Gift

 LUXENTER will offer a birthday gift to every customer who register in "Club Luxenter". This will consist of a gift check with a 10% discount. To access this benefit, the User must introduce the day and month of birth (only once) within the "Gift of Compliance" section on the website The check can be accessed through a mail of congratulations that the user will receive on the date indicated or in the section "Gift Vouchers" where all the available checks are reflected.


The relationship between LUXENTER and the User shall be governed by current Spanish regulations and any controversy shall be submitted to the Courts and Tribunals of the User's domicile.

LUXENTER will pursue the breach of these Terms and Conditions, as well as any improper use of the website, exercising all civil and criminal actions that may correspond and assist in law.

The European Commission makes available to consumers a platform for the resolution of online consumer claims, which can be used as a consumer and can be found at the following link: /

© Luxenter 2018